Privacy Policy
Effective Date: 26 July 2026
Welcome to Al Nafay Surgical (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://alnafaysurgical.pk or purchase our products and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website or place an order:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Delivery Address
- Company or Hospital Name (if applicable)
- Payment Confirmation Details
- Messages submitted through our contact forms
- Information provided while communicating with our customer support team
We do not store your debit or credit card information.
How We Use Your Information
Your information is used to:
- Process and confirm orders
- Verify payments
- Arrange product deliveries
- Respond to customer inquiries
- Improve our products and services
- Enhance website performance
- Send important order updates
- Send promotional offers only if you choose to receive them
Sharing Your Information
We never sell or rent your personal information.
We may share limited information only with trusted service providers, including:
- Cargo and courier companies
- Banks and payment service providers
- Website hosting providers
- Technical support providers
- Marketing service providers
These partners are required to keep your information secure and confidential.
Data Security
Al Nafay Surgical uses appropriate security measures to protect your personal information, including:
- Secure SSL encryption
- Firewall protection
- Secure hosting environment
- Restricted data access
- Regular website security monitoring
Although we take reasonable precautions, no online system can guarantee complete security.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Maintain shopping cart information
- Analyse website traffic
- Improve website performance
You can disable cookies anytime through your browser settings.
Google Analytics & Advertising
We may use trusted third-party services including:
- Google Analytics
- Google Ads
- Meta Pixel
These services help us understand website traffic, improve user experience, measure advertising performance, and provide relevant content. These providers may collect information according to their own privacy policies.
Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Maintain business records
After this period, your information is securely deleted or anonymised where appropriate.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Ask how your information is processed
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
Al Nafay Surgical may update this Privacy Policy at any time.
Any updates will be published on this page together with the revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Al Nafay Surgical
Address:
Makkah Center, Salamatpura Morr, Main Grand Trunk Road, Opp. Faysal Bank, Lahore, Pakistan
Phone:
+92 304 5045045
Email:
info@alnafaysurgical.pk
Website:
https://alnafaysurgical.pk
Last Updated: 26 July 2026